For more information please contact us today. Mobile: 07785302101 E-mail: bookings@marriottexecutivetravel.co.uk
March 2012
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Best Practise
We endeavour to provide the highest standards of safety and service. Each vehicle is maintained in strict accordance with the manufactures recommendations. Each chauffeur complies with the laws and regulations as laid down by the Road Traffic Act 1991.
Payment
Marriott Executive Travel accept payment by way of Cash/Cheque/Credit Cards. We will carry out work on account for individuals or companies (the applicant) subject to status. We may require in the first instance payment in advance before allowing account facilities. As a condition of opening an account with us the applicant will agree to pay all invoices issued by us within 30 days from the date of invoice. Any discount or special rates will be agreed beforehand by us in writing. The applicant for an account must provide any references required to check creditworthiness. Credit card payments will incur a 10% fee.
Damage/Soiling
Any malicious damage or deliberate breakages or carelessness resulting in damage to the vehicle will be charged directly to the person who placed the booking. Any passenger causing excessive soiling inside the vehicle will be charged for valeting of the vehicle. Excessive is when the vehicle is unusable for the next client and cannot be easily rectified by the chauffeur with equipment provided within the vehicle.
Licensing/Insurance
Marriott Executive Travel is a licensed operator and has full private hire insurance. We will not carry more passengers than our insurance or licensing allows.
Smoking/Food/Drinks
Marriott Executive Travel has a NON_smoking policy to protect the chauffeur’s health and well being and our liabilities in line with health and safety legislation. Smoking in the vehicles is not permitted. The driver will stop for a break if requested. Food and drink can be consumed in the car only with the chauffeur’s permission.
Cancellation
We will only refund deposits up to 12 hours before the journey commencement. Should a client ‘no show’ for the booking, the client will be invoiced for the total amount of the fare.
Breakdowns
Our vehicles are serviced and maintained to the highest levels, however in the unfortunate event of a breakdown Marriott Executive Travel cannot be held responsible. Every effort will be made to get you to your destination on time, but we are not liable for any loss due to delays caused by traffic jams, road works, road closures, diversions, extreme weather conditions or collisions caused by other parties on the journey. Marriott Executive Travel may cancel all services and give a full refund in the event of circumstances beyond our control.